About Us

Link:Q is an award winning contact centre provider, drawing upon over 45 years experience in providing outstanding performance in delivery of outsourced bureau based services. Our range of contact centre services delivers innovative outsourced solutions and provides value added services for a diverse range of clients throughout Australia.

Our vision is to be a leader in Business Process Outsourcing by delivering the highest quality and cost efficient information dispatching provider, on a global scale.

Link:Q are the experts in Wide Area Paging Networks, Integrated Messaging Services, Inbound & Outbound Services and Business Process Outsourcing (BPO), operating 5 centres in Australia & Asia Pacific and manage over 3000 customers interactions and over 50 million transaction processes every year.

Link:Q's management team is focused on continuous process improvement and has refined operational and implementation processes to ensure optimum efficiency, value and customer satisfaction.

Link:Q is a registered Trade Mark of Quantum Multimedia Communications (QMC). QMC is part of the Quantum Group of companies that operates in Australia and South East Asia. The Quantum Group is a multinational communications infrastructure provider with expertise in Information Technology, Telecommunications, Internet Service Provision, Online Payment Systems and e-transactions.

The Quantum Group of Companies formed Quantum Multimedia Communications Pty Ltd in Australia, to produce a competitive advantage through knowledge sharing and access to new markets.